Our ethos
About Caroline…
I have worked as a nursing home manager for over ten years where I have enjoyed the challenge of overseeing both large and smaller homes.
As someone who had wanted to be a nurse from early childhood, I take great pleasure in being able to lead the way for change, respect and compassion for the older generation. I feel it is most important for us to remember we are working in their home and empower them to have a say in how their home feels, looks and how they would like to spend their days.
I look forward to building on the already well established good reputation Austenwood has, and making it a home where everyone would want their loved ones to live. Our door is always open, pop in for a cup of tea at any time!
Caroline Holdsworth, Home Manager
Family-focused
In our nursing homes, we place a strong emphasis on a family-friendly approach, acknowledging the significance of family involvement in residents’ care and well-being. We believe families play a crucial role in guiding the care journey for their loved ones, and we are dedicated to offering responsive and flexible support at every stage of this journey. This ensures a collaborative and supportive environment that enhances the overall quality of care and fosters positive outcomes for residents.
Quality of Care
Our team is at the heart of everything we do here at Austenwood Nursing Home. All of our employee undergoes rigorous selection and extensive training in evidence-based assistive techniques for honing bedside manner and clinical skills. Our notably low staff turnover and employees’ genuine dedication to connecting with seniors on personal levels reflect our commitment to recruiting and retaining best-in-class talent. We invest in professional development and mentorship to constantly elevate standards of care.
Activities and Social Engagement
What sets our nursing homes apart is a wholehearted commitment to brightening every resident’s day. Our goal is to make each day the best for our residents. Taking it a step further, we engage with residents to discover their desired “Magic Moment” and work to make their wishes a reality. We pledge to build a flourishing community within our homes. So journeys can feel a touch more complete, and residents look forward to what tomorrow brings within our homes.
Facility cleanliness and safety
We prioritise the well-being of our residents by maintaining a safe and clean environment. Our commitment to excellence includes rigorous cleanliness standards, thorough safety measures, and constant assessments within our facilities. We understand the importance of family involvement in ensuring the highest standards of care. Through collaborative efforts, we strive to create a living space that not only meets but exceeds the expectations of both residents and their families, fostering a secure and comfortable atmosphere.
Find out more
If you have any questions about our home, the care we provide at Austenwood, or our current vacancies, please get in touch today. You can either contact us online or on the phone, or pop in for a chat if you’re in the area.
Our door is always open.
